Privacy Policy

At Pikoro we value about your privacy, This privacy policy aims to explain how we collect personal data, depending on the services used through this website, and how we use it. We will also describe the third-party services we use and what personal data they may use to help us provide our services.

What is a personal data ? : Personal data is any information relating to a natural person who can be identified, directly or indirectly. This may include obvious information the name, the first name or the postal address. It also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

1.Information about Pikoro
 

PIKORO, micro-entreprise having its registered located, 122, Avenue de la Résistance, 93340 Le Raincy, registrered under n° 939 828 729. If at any time you have questions regarding your rights or the information explained below, please contact us at admin@pikoro.art.

Your acceptance of this Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using Site immediately. Our website also uses third-party services that may process personal data. These services have their own privacy policies and terms of use, which may apply to their processing of your personal data

2. What Personal Data Do We Collect and how we use them ?
 

The information we collect is solely for the purpose of better serving and responding to our customers. It is also used to improve the experience of our website. The personal data we obtain may come from several sources, either directly from you or through third-party services that allow us to provide certain services that we could not currently provide ourselves.

We may collect personal data when you:

  • Purchase any of our services (ex: billing information, including first and last name, address, phone number, IP address)
  • Create an account (Personal identification information necessary for user accounts (Name & email address)) 
  • Request assistance (email address)
  • Newsletter inscription (email address)
4.Legal Basis 
 

Under GDPR, we must always have a lawful basis for using personal data. This can be due to different reasons. Certain data is necessary for the creation of a contract with you, or you have consented to the use of your data, or for a legitimate business purpose. In all cases we tend to use only the necessary data for which it is processed.

We may process your personal data on the following legal bases:

  • Performance of a contract: For purposes such as creating and managing your account, processing a purchase, or providing access to a product or license.
  • Consent: For purposes like subscribing to our newsletter.
  • Legitimate interests: Collect statistics about use of the services
  • Legal obligation: Complying with accounting or tax.
5 Sharing with trusted third parties
 

Some of the features we offer are operated by recognized third-party services. We use them to provide you with the best possible user experience. These services have their own privacy policies, some of which have been rewritten here. We encourage you to read their privacy policies before using their services through our site.

The third-party services we use:

  • Moonbase: It is a operating system for audio software companies that allows us to sell our products securely and professionally. They may require personal data such as: User details Personal identification information necessary for user accounts (name and email address). Payment details Personal identification information necessary for processing payments (billing address). More info on : https://help.moonbase.sh/articles/3131239-general-terms-and-conditions-for-buyers
  • Brevo : Brevo is our newsletter system provider which requires the user’s email address to operate. More info on : https://www.brevo.com/legal/privacypolicy/
  • Paypal:  PayPal is a payment method offered for purchasing products on our site. It may potentially collect your date of birth, full name, email address, phone number, and payment information.More info on: https://www.paypal.com/fr/legalhub/paypal/privacy-full
  • Hostinger: We use Hostinger as our website hosting provider. Hostinger collect technical and statistical information about the use of our websit. Some of this information may be considered personal data, even when it is not directly linked to a specific user account. This data is processed in accordance with Hostinger’s Privacy Policy.
6. Data Retention
 

The personal data we collect is retained only as long as necessary to provide the services requested by users and for legal and business purposes. When data is collected by third-party services, retention periods are determined by those services; we advise you to refer to their privacy policies for more information.

7.Data Security
 

We take the necessary measures to protect personal data against intrusion, hacking, and destruction. The website and servers are hosted by Hostinger, which provides security measures for the infrastructure and servers used. However, despite all the measures we take, they are still susceptible to being hacked.

8.Our Right
 

Under the GDPR, you have rights regarding your data, which are listed below:

  • The right to rectify your data if it is incomplete or inaccurate
  • The right to access the data we hold about you
  • The right to ask us to delete or dispose of any of your personal data that we have.
  • The right to restriction of processing of your personal data for specific purpose.
  • The right to data portability. You can request a copy of the personal data you provided to us to reuse with another service or business.
  • Rights relating to automated decision-making and profiling.
9.Changes to this Privacy Policy 
 
We reserve the right to change at any time this Privacy Policy to reflect changes to our services and business practices. If we making any changes, we will update it on this page and at any places we find it apropriate. We encourage you to review this Privacy Policy to stay infromed about how we proces and protect your personal data.