Frequently Asked Questions

Pikoro do not offer refunds on downloaded digital content. Once a sound bank has been downloaded, we can’t be sure that all the files (including the .wav files) have been completely deleted from your devices. For this reason, all sales of downloadable content are final.

As for plugins, we currently only offer free products, so there is nothing to refund.

First, check your spam/junk folder. If you still can’t find it, contact us and we’ll resend your download link.

No. Our sound packs are licensed for personal use and commercial music production only. Redistribution or resale is not allowed.

Contact us directly and we’ll help you resolve the issue as quickly as possible.

All our products, visuals, and articles are created entirely by humans. We choose not to use AI at PIKORO.

However, templates served as the basis for drafting the legal section of this website. These templates may have originally been generated by AI and made available online.

We aim to avoid such methods in the future and are currently rewriting these sections entirely ourselves.