PIKORO, micro-entreprise having its registered located, 122, Avenue de la Résistance, 93340 Le Raincy, registrered under n° 939 828 729. If at any time you have questions regarding your rights or the information explained below, please contact us at admin@pikoro.art.
These general terms and conditions of sale are intended to inform you of the terms and conditions of sale for our products. They legally and commercially govern the relationship between the seller (“PIKORO”) and the customers (“Customer”).
By placing an order, the customer accepts the bounds of these Terms and Conditions, which apply to all products offered for sale by PIKORO.
Pikoro reserves the right to modify these terms and conditions at any time. Any changes will be posted on this webpage. The seller also reserves the right to refuse any sales deemed abnormal or made with malicious intent.
The right of withdrawal allows buyers who make purchases online, by mail, or by telephone to request a withdrawal within 14 days. AS A REMINDER, the right of withdrawal does not apply to downloadable products not supplied on a physical medium, in accordance with the provisions of Article L.221-28 13° of the French Consumer Code.
Therefore, we do not offer refunds for our products, whether they are sound banks/library, effects or virtual instruments.
All our products are subject to a non-exclusive right of us license, through the EULA and the terms and conditions that the user agrees to respect.
The license is strictly personal and non-transferable in any way whatsoever. Any breach of these terms of sale and the EULA will expose the offender to prosecution and the termination of their account.
All our products are guaranteed to conform to the specifications described in the product sheet, which is accessible when downloading the product and also on the website product description.
Our products have a legal warranty of conformity period of 2 years from the date of purchase. PIKORO decline all responsibility for any damage to or loss of products, whether partial or total, resulting from incorrect installation. Likewise, we decline all responsibility for negligence in the use of the products, inappropriate use, or installation with faulty, incompatible, or improperly installed digital environments.
All content on this website, including text, images, videos, and logos, is protected by laws relating to intellectual property, and the PIKORO alone holds the intellectual property rights or the rights of exploitation.
Any reproduction, representation, modification, publication or adaptation total or partial is strictly prohibited except where a written agreement has been concluded with PIKORO.
You can find all the information regarding the personal data that PIKORO uses on our privacy policy page : pikoro.art/privacy-policy.
These terms and conditions are subject to French law.
Any dispute relating to the execution or interpretation of this contract with a non-consumer client shall be brought before the Commercial Court of Bobigny. Disputes with consumers must be brought before the competent courts.
If a buyer has a complaint regarding a product or service related to the company, they should contact the seller directly at contact@pikoro.art. Pikoro will make every effort to resolve the issue amicably.
If an agreement cannot be reached, the buyer may contact a mediator through the European Association of Mediators (AME Conso). Mediation is an amicable, confidential, and quick solution that both Pikoro and the buyer are free to accept and withdraw from at any time. You can contact AME Conso by email at https://www.mediationconso-ame.com/demande-de-mediation-ame.html or by mail at: 11, place Dauphine, 75001 Paris, France. AME Conso’s website is: https://www.mediationconso-ame.com/.
Pikoro cannot be held liable for any damage caused by the consumer. Pikoro can only be held liable for damage resulting from its own fault, and proof of this fault must be provided by the consumer.
In the case of a purchased product, the full price of the defective product will be refunded.
In the event of product or service use that violates the EULA and these terms and conditions, Pikoro reserves the right to suspend the account or terminate the buyer’s access to its products.
Furthermore, suspension or termination may occur if Pikoro reasonably believes that the buyer has infringed intellectual property rights or engaged in unauthorized use, distribution, modification, or misuse.
Following the suspension or termination, the buyer must cease all use and service of Pikoro and delete any copies of the products in their possession.
Product prices on the Pikoro website are displayed either in Euros or in the local currency of the buyer. The prices shown include VAT.Additional charges may apply depending on the buyer’s location and cannot be indicated before the order is completed. Pikoro reserves the right to change its product prices at any time. However, the price will always be the one in effect at the time the order is confirmed by the customer.
If events that can be considered force majeure occur, such as a major epidemic, war, natural disaster, or other unforeseen circumstances, then the parties cannot be held liable for the failure or delay of their obligations under these terms and conditions.
